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OPEN SOURCE ERP CRM SOFTWARE

Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyse customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. CRM systems are designed to compile information on customers across different channels -- or points of contact between the customer and the company -- which could include the company's website, telephone, live chat, direct mail, marketing materials and social media. CRM systems can also give customer-facing staff detailed information on customers' personal information, purchase history, buying preferences and concerns.

Odoo for SME of any industry

Often SME’s will find they have a software need but are unable to implement one given the high level of overhead and complexity of the task. For growing companies, it is much more optimal to start small in a software solution and add new features little by little as the business expands and evolves. Odoo has a modular approach and being so flexible it works best for SME’s. Business has a freedom to adapt to change quickly. Planning for long term success with an easily adaptable software solution can be the key decision in the long-term development and growth of your business

Kamlakar Mishra
August 2017   145 views

About us

We, at Odoo Express introduce ourselves as a Odoo development and customization service provider. We have extensive experience of working across sectors- B2B, F & B, Lifestyle, Travel, Wellness, E-commerce, fashion labels, events and more.

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